Privacy Policy
Insight Fleet Rentals, a division of Insight Transport and Logistics, LLC (“we”, “us”, or “our”), is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. This policy applies to information collected through our website and services.
1. Information We Collect
We may collect and process the following information:
- Your name and contact information, including email address and phone number;
- Your city, service-area location, vehicle preference, pickup timing, and driving needs;
- Information relevant to your rental eligibility, such as driver and insurance details you choose to share;
- Demographic information and preferences; and
- Other information you provide when you contact us, submit a request, or complete an application.
2. How We Use Your Information
We use the information we collect to:
- Respond to your requests and process your application for a rental;
- Confirm availability, eligibility, terms, and pickup details;
- Keep internal records and improve our products and services;
- Communicate with you about your request, account, and—where you have opted in—offers and promotions;
- Conduct market research; and
- Customize and improve our website.
3. Text Messaging (SMS) & Consent
If you opt in, you consent to receive recurring text messages from us. Message frequency varies based on your activity but will not exceed 4 marketing messages per month and 6 informational messages per month. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
4. Sharing & Disclosure
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep the information confidential. We may also disclose information where required to do so by law. We do not sell your personal information.
5. Cookies
Our website may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website. We only use this information for statistical analysis purposes. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.
6. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.
7. Your Choices & Rights
- You may request details of personal information we hold about you, and ask us to correct any information that is inaccurate;
- You may ask us not to use your information for direct marketing purposes;
- You may opt out of text messages at any time by replying STOP; and
- You may contact us to restrict the collection or use of your personal information.
8. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
Insight Fleet Rentals
A Division of Insight Transport and Logistics, LLC
7451 Riviera Boulevard, Hollywood, FL 33023
Email: info@insightfleetrentals.com
Phone: +1 (786) 233-6471